Gateway is proud to be a recognized leader in addiction treatment for adults and adolescents in the Northeast Florida region. Since 1978, Gateway has been committed to providing compassionate services to those lost in the despair of addiction.

Counselor – Bachelors

Position Objectives

The counselor is responsible for providing high quality, trauma-informed treatment services using a patient and family-centered approach.

Essential Functions

1. Ensure quality internal and external customer care and service.
2. Provide screening, assessment, and orientation that meet the requirements of funders and make treatment recommendations.
3. Diagnose using the current DSM criteria based on information gathered during screening, assessment, and review of referral documents.
4. Address patient needs collaboratively with the treatment team through internal and/or external referrals.
5. Complete all required documents, including ROIs and Authorization for Info to be Released form, and submit to medical records to gather previous medical and treatment records.
6. Integrate referral source, community, and family support into treatment when clinically appropriate; assuring Release of Information is complete in accordance with HIPAA, 42 CFR Part 2, and other federal and state laws.
7. Provide skilled person and family-centered treatment planning, individual and group therapy, family counseling, case management, and discharge planning.
8. Provide all services according to insurance, DCF licensing, managing entity, SAMHSA, and CARF accreditation guidelines and document all services within the required timeframes according to organizational policies and procedures.
9. Implement evidence-based practices to model fidelity in all clinical services.
10. Provide services with cultural and linguistic competency.
11. Track patient attendance and engagement to ensure that patients are attending services as scheduled.  Provide re-engagement services for disengaged patients as outlined in policy/patient expectations prior to discharge.
12. Demonstrate flexibility as a team member and promote a positive working environment.
13. Participate in clinical case consultation regarding patients’ progress in treatment and appropriate clinical interventions.
14. Participate in program staff meetings, medical staffing, and other inter-organizational collaborations.
15. Maintains effective verbal and non-verbal communication within a multi-disciplinary team.
16. Participate in monthly clinical peer reviews.
17. Perform special projects and other organization-related assignments as requested by Leadership.

18. Be able and willing to drive a company vehicle to facilitate patient transportation.

1. Other duties as assigned.

Licensed Clinical Staff

1. Complete suicide/homicide risk assessments and the Baker Act process when appropriate within the scope of your training, ability, and credentialing.
2. Provide Qualified Professional reviews of documents including assessments, treatment plans, and treatment plan reviews if within the scope of your training, ability, and credentialing.
3. Provide Brief Behavioral Health Status Examinations for Medicaid patients when needed.

Employment Standards

1. Must be eligible through DCF and AHCA with Level II Background checks throughout employment.

1. Must abide by the organization’s code of conduct, policy and procedures, and state certification/licensure board code of ethics.
2. Must practice universal precautions as part of regular job duties whenever applicable.
3. The ability to comply with equal employment opportunity requirements.
4. Must possess competencies to effectively understand and treat the population served, including working with patients with co-occurring substance use and mental health disorders and those receiving medication-assisted treatment.
5. Must complete all required in person and Relias trainings assigned during the probationary period and throughout employment.
6. Must consistently meet or exceed monthly productivity/performance goals within the first six months and throughout employment.
7. Timely and regularly complete all required documentation, reports, and other organization-related paperwork.
8. Must be able to perform assigned work independently with minimal supervision and make decisions using appropriate judgment.
9. Must be able to analyze and solve complex problems to design solution-focused approaches
10. Maintain the work area in a clean and orderly condition, ensuring safe operating conditions.
11. Must be able to take direction and guidance respectfully from managers and supervisors and function as an effective team member.
12. Must have the ability to comply with a workplace of dignity and respect.

Gateway Community Services is an Equal Opportunity Employer. Gateway Community Services does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business needs.